+971 55 880 9366 info@getyourtours.co
+971 55 880 9366 info@getyourtours.co

Privacy Policy

🔒 Privacy Policy – Get Your Tours

Last updated: 01/01/2025

At Get Your Tours (“we,” “our,” “us”), your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website www.getyourtours.co, WhatsApp booking services, email communications, and other related platforms.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you book a tour or contact us, we may collect the following types of information:

  • Personal Information: Name, phone number, email address, pickup location, number of guests.
  • Booking Information: Tour type, date & time, number of participants, preferences, and payment details (where applicable).
  • Technical Information: IP address, browser type, device type, and browsing behavior on our website.
  • Communication Data: WhatsApp messages, emails, or inquiries you send to us.

2. How We Use Your Information

We use your information for:

  • Processing and confirming your bookings.
  • Communicating important tour details (pickup times, confirmations, updates).
  • Improving our website and customer experience.
  • Sending promotional offers, special packages, and updates (only if you consent).
  • Complying with legal, regulatory, and tax requirements.

3. Sharing Your Information

We only share your information with:

  • Tour partners & suppliers: to confirm reservations (drivers, hotels, activity providers).
  • Payment providers: to process transactions securely.
  • Government authorities: where legally required.

We never sell, rent, or trade your personal information to third parties.

4. Cookies & Tracking

Our website uses cookies and tracking technologies (Google Analytics, Facebook Pixel, etc.) to:

  • Analyze website traffic.
  • Improve our marketing campaigns.
  • Provide a better browsing experience.

You can disable cookies in your browser settings, but some features of the site may not work properly.

5. Data Security

We take reasonable steps to protect your personal data:

  • Encrypted SSL connections on our website.
  • Secure third-party payment gateways.
  • Restricted access to customer records.

However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your personal data.
  • Correct or update inaccurate information.
  • Request deletion of your data (“right to be forgotten”).
  • Opt-out of marketing emails or WhatsApp promotions.
  • Withdraw consent at any time.

To exercise these rights, contact us at: info@getyourtours.co

7. Third-Party Links

Our website may contain links to third-party sites (hotels, attractions, payment gateways). We are not responsible for their privacy practices. Please review their privacy policies separately.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors. Parents/guardians must handle bookings for children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📱 Phone/WhatsApp: +971 55 880 9366
📧 Email: info@getyourtours.co
🌐 Website: www.getyourtours.co